Privacy Policy

Effective Date: Jan 1,2025

GEO (“Company,” “we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our moving, transportation, and logistics services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Contact Information: Name, phone number, email address, billing/shipping address.
Service Details: Pickup and drop-off addresses, type of move, items to be transported.
Payment Information: Credit/debit card details, billing information (processed securely through third-party providers).
Communications: Emails, phone calls, or messages exchanged with our team.
Website/Booking Data: IP address, browser type, and cookies for improving website performance.

2. How We Use Your Information

We use your information to:

Schedule, coordinate, and complete moving and logistics services.
Provide accurate quotes and invoices.
Communicate with you regarding services, updates, or support.
Improve our services, marketing, and customer experience.
Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal data. We may share limited information in the following cases:

Service Providers: With trusted partners (e.g., payment processors, insurance providers, subcontracted movers).
Legal Requirements: If required by law, regulation, or court order.
Business Operations: In case of mergers, acquisitions, or restructuring.

4. Data Retention

We keep personal information only as long as necessary for business purposes or as required by law. Payment data is processed securely and never stored directly on our servers.

5. Your Rights

As a client, you have the right to:

Request access to your personal data.
Correct or update inaccurate information.
Request deletion of your personal data, subject to legal retention obligations.
Opt out of marketing communications.

6. Cookies & Online Tracking

Our website may use cookies to improve functionality and analyze site usage. You can adjust your browser settings to refuse cookies if preferred.

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

📧 Email: info@geomovers.ca
📞 Phone: 613-320-0770
📍 Address: Ottawa, ON, Canada