1. Information We Collect
- We collect personal information such as names, phone numbers, email addresses, and home addresses for booking and communication purposes.
- Payment details are collected securely for transactions and are not stored beyond the required period.
- We may collect additional information regarding moving inventory for service accuracy.
2. How We Use Your Information
- To process bookings, provide moving services, and communicate with clients.
- To improve our services based on customer feedback and operational needs.
- To comply with legal and regulatory requirements.
- To send promotional offers, if the client has opted in.
3. Information Sharing & Security
- We do not sell or share client information with third parties except when necessary to fulfill moving services (such as subcontracted movers or payment processors).
- Information is stored securely and access is limited to authorized personnel.
- We implement industry-standard security measures to protect against unauthorized access, disclosure, or misuse.
4. Data Retention
- Personal data is retained only as long as necessary for business and legal purposes.
- Clients can request deletion of their data unless required for legal or operational reasons.
5. Client Rights
- Clients have the right to access, update, or request the removal of their personal data.
- Clients can opt out of marketing communications at any time.
6. Policy Updates
- This policy may be updated periodically. Clients will be notified of any significant changes.
By using our services, clients agree to the terms outlined in this Privacy Policy. For any concerns or inquiries, please contact our customer service team.